Refund policy
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
If you change your mind about an item, you can return it for an exchange.
Item must be returned within 7 days. The item must be still in its sealed packaging. There should be no torn to the packaging and the product must not be used or replaced.
Unfortunately, you will have to cover the return postage fees on all return types. The returned address 1 Yishun Industrial Street 1, Unit 03-20/26, A'posh Bizhub, Singapore 768160
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.